NivaasCloud

Hotel Operations Guides

Step-by-step guides for the core hotel workflows — from the first booking to checkout. Use them to train new staff or agree a standard routine for your property.

Reservations to Check-in

Follow a booking from room availability to an in-house stay.

  1. 1Select the property
  2. 2Create the reservation
  3. 3Prepare the arrival
  4. 4Check the guest in
5 min readFront desk
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Housekeeping & Room Readiness

Keep cleaning progress and front-desk room status aligned.

  1. 1Review room status
  2. 2Organise the work
  3. 3Update progress
  4. 4Check readiness
4 min readHousekeeping
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Guest Folios to Checkout

Review charges and balances before completing a hotel stay.

  1. 1Open the stay folio
  2. 2Organise charges
  3. 3Resolve outstanding items
  4. 4Complete checkout
5 min readFront desk
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See NivaasCloud at work

Walk through your hotel day, from the first reservation to the final checkout.

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