Hotel PMS feature

Staff & User Access

Give authorised staff access to the hotel workflows they need.

Used by OwnersManagersAdministrators

What you get

Staff & User Access

  • Permission-controlled hotel actions
  • Assigned property access
  • Separate permissions for operational tasks
  • Shared account administration
How it works

Staff & User Access, step by step

Hotel actions are governed by user permissions and property access. Front-desk, room, billing and settings workflows check permissions before allowing changes. User administration uses the connected account system.

01

Create user accounts

Add staff through the connected account system.

02

Assign properties

Choose which properties each person can access.

03

Set permissions

Give separate permissions for front-desk, room, billing and settings work.

04

Protect changes

Hotel actions check permissions before a change is allowed.

Questions about staff & user access

How should hotel staff permissions and property access be controlled?

Match permissions to the actions and property records each role needs. Test routine work and restricted exceptions using normal staff accounts, and define a practical escalation route. Review access when someone joins, changes responsibilities or leaves. NivaasCloud uses permissions and authorised property scope; this does not establish an unverified security certification or a particular authentication feature.